Privacy Policy



As a donor, you are entrusting to our care not only your charitable gifts but personal information as well. We thank you for your trust and promise to protect both your charitable investment and your personal information in keeping with the highest ethical standards and industry practices.


We will not sell or trade donor information to anyone. We use the personal information that you or your employer have provided to us only for the intended business purpose – to manage your charitable gift in keeping with donor intention.


We strive to maintain physical, electronic, and procedural safeguards in keeping with industry standards and practices, and we review and adjust these safeguards regularly in response to advances in technology. We limit access to confidential information to those employees who need it to perform their jobs, and hold those employees to a strict code of ethics.


Our contracts with third-party service providers that help us with administration, data storage, printing, and other services have strict confidentiality and security provisions that hold them to our privacy standards. We allow access to your information only to auditors and other third parties as mandated by regulatory requirements.


Online donations are transmitted to a secured server using encryption technology. If you choose to send us an e mail, we may retain the contents of your e-mail message, the reply, and your e-mail address as part of ongoing customer service efforts. We reserve the right to contact you after you have contacted us and may send future e-mail and surveys to you about NCFLS. You may notify us via e-mail if you wish to discontinue electronic communication.



We collect or track the following information from our website and e-mails: (1) e-mail address (if we receive an e-mail communication); (2) information knowingly provided by visitors in on-line forms, registration forms and surveys; and (3) aggregate/user-specific information on which web pages visitors access. “Personally identifiable information” is information about a natural person that is readily identifiable to that specific individual. It includes, for example, a person’s name, street address, e-mail address, fax number, or telephone number. We will not collect any personally identifiable information about you through our website, unless you voluntarily use our site to make a donation or pledge, send us an e-mail message, participate in a survey, or fill out and send an on-line form.



The information we collect is used for billing purposes, to complete your donation and for future communications. Your e-mail address may also be used to send you information related to your giving or volunteer activities or to give you information relative to your specified interests. You will always have the option to unsubscribe to future e-mails.



We may share the information we collect to entities that need access to such information in connection with processing your contribution (such as credit card processing companies or other service providers). We also reserve the right to release information as required by any governmental or law enforcement agency or under a court order issued by a court of competent jurisdiction.



We have established and maintain security standards and procedures to protect our users’ information. When you submit personally identifiable information via the website, your information is protected both on-line and off-line. We have installed a number of measures to protect the confidentiality of your personally identifiable information.


-For donors who pledge on-line, upon request, we will send an e-mail confirmation of their pledge. Due to the nature of the internet and our lack of control over your email host, we cannot guarantee the security of this e-mail correspondence.


-We permit staff members and certain volunteers to access information you have provided to process your pledge and to perform certain administrative and business functions. Those who have access to such information are required to sign a confidentiality agreement that prohibits them from disclosing your information to third parties (except as described above) during and after their employment or volunteer work with NCFLS .


If you have any questions or concerns about the security of information sent over the internet through our website, please direct them to:



In an effort to fully protect our donors’ information, we ask that all donors follow the recommended security guidelines for protecting donor information for themselves and their employees.


-We ask that any breach of private information be reported to The National Center for Fire and Life Safety within in 24 hours by emailing


-ePledge usernames and passwords should not be shared with any other persons.


-A donor’s pledge information is considered to be private information and should be disclosed without prior consent of the donor/employee.


-We ask that any donor or confidential information be provided to us via a secure or encrypted method.